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Sydney University Football Club (SUFC) respects the privacy of its online visitors. SUFC staff are accountable to comply with the privacy principles contained in this statement.

This policy statement applies to all users and browsers of this web site. This statement is part of the general SUFC commitment to privacy and is part of the general privacy policy statement which can be found here. You can also view a hard copy of the policy at our office. The extent and type of information collected from you on this web site depends on your use of the site: Non-Personal Information

If you visit this web site and read or download materials, such as information concerning our services, the information we receive is statistical only and will not be used to identify you personally.

Though we take precautions to prevent unauthorised access and use of on-line data, it is unfortunately the case that we cannot guarantee the security of on-line communications.

This website contains links to other websites. We are not responsible for the content, security or privacy practices of the operators of those sites. This web site makes some use of data that does not personally identify users and browsers. In short, when you browse this site, our website may log the following data:

  • Computer Information – to enable communication between your computer and the server hosting this web site, it is necessary that your web browser provides your computer’s network address, so that our web server can address its replies back to the correct machine. In addition, the browser type and operating systems which you use may also be recorded. This information will not be used by SUFC to personally identify you.
  • Session, Navigation and Click-Stream Data – browsing this web site generates a “foot-print” or trail of the pages you have visited, the amount of data transferred and the date, time and duration of access. It may also log the previous site you have visited. This information is recorded against the network address supplied by your web browser. This information will never be used by SUFC to personally identify you.
  • Cookies – a cookie is a very small text file placed on to your computer when you visit a web site. Cookies are used to enhance the online experience – for example, “session cookies” are created at the beginning of the user’s search session and discarded at its conclusion. The cookie is not used to collect or store information about the user, only to allocate a temporary identifier to the search session. Without the session identifier, the user might lose the entire search context each time a new page is visited during a session.
  • Most web browsers recognise when a cookie has been offered or placed on your computer. Most web browser software enables you to decide whether you wish to reject or accept the cookie. Check with your software supplier if you are not sure. If cookies are disabled, you may find this web site provides less than desirable functionality and speed, for the reasons described above.
  • SUFC does not use cookies to identify you personally, to connect your personal identity with your computer address or to track the navigational or browsing habits of identified visitors.
  • Storage Retention Use and Disclosure – apart from enabling our respective computers to communicate with one another, the information referred to above is collected and recorded in logs which are archived for use by our web site manager. The statistics generated by the collection of this information helps us to improve our web site from time to time and to make it more interesting and relevant to browsers. It may also help us determine market trends and preferences for various services we offer. In some circumstances the statistics generated from the collection of the abovementioned information may be used to promote our services or SUFC generally, or to obtain further research and insight into market preferences and trends. No information collected in the abovementioned manner will be linked or recorded to your name, address or other identifier. SUFC may therefore disclose it to third parties to assist it with marketing or its management of this web site and its other information technology without breach of your privacy.
Personally Identifiable Information

As a general rule, information that can directly identify an online visitor is collected at this web site only when offered by the visitor voluntarily and on an informed basis. For privacy reasons, we have assumed the offering of such information is provided with your consent.

Where we collect personally identifiable information from you we also notify you about:

  • our purposes of collecting the information;
  • the use to which the information will be put;
  • the organisations or persons to whom the information is usually disclosed; and certain other matters that we are required to advise by National Privacy Principle 1.3.

Our purposes will depend on the nature of your interaction with us. Via this website, we most commonly collect personally identifiable information from members and applicants for membership and/or newsletters and from persons who may wish to purchase event tickets and/or merchandise. In such cases our purpose is to maintain contact details so that we can communicate with our members and manage their memberships, membership benefits and event ticket allocations. We may also use the information to send members and ticket purchasers’ information about our products and services and those of our corporate sponsors and affiliates.

Accuracy

We strive to ensure that all personal information we hold is accurate and up-to-date. To assist us in achieving this, please let us know if your details change or if you become aware that information we hold is in error. We will, where appropriate ask you for confirmation that information we hold is correct.

Access, Further Information and Complaints

This privacy statement and the SUFC Privacy Policy may be amended from time to time. This statement was prepared in January 2011.

Subject to certain exceptions, you have a right of access to personal information held by SUFC which identifies you. There are some circumstances in which the Privacy Act entitles or may even require us to withhold access.

If you would like to exercise your right of access please contact SUFC, details are set out below.

If you would like further information or if you wish to make a complaint about the collection or use of information via this web site, please contact SUFC at the following address:

SUFC

The following rules and regulations apply to all visitors to or users of the website, the home page of which is at sydneyunirugby.com.au. By using this website you agree to be bound by these rules and regulations, as they may be modified at any time and posted on this website.

In the event of a violation of these rules and regulations, we reserve the right to seek all remedies available by law and in equity. Unless otherwise indicated, the SUFC website and its contents (including without limitation, all text, photographs, images, video and audio) are the exclusive property of SUFC, trading as Sydney University Football Club (hereinafter referred to as “SUFC”) and are protected by copyright, trademark, and other laws.

SUFC

SUFC is an Australian business. All items, products and services displayed are in AUD, Australian Dollars, unless otherwise stated.

Copyright Notice

The SUFC website and all of its materials, including, but not limited to, its software or HTML code, scripts, text, artwork, photographs, images, video, and audio (collectively, “Materials” ) are protected by copyright laws and other international laws and treaties.

All Materials are provided by SUFC as a service to its current and prospective customers and visitors to the website and may be used only for personal informational purposes and only if you also retain all copyright and other proprietary notices contained on the Materials. No right, title or interest in our Materials is conveyed to you. This is a limited license, not a transfer of title to our Materials, and such license is subject to the following restrictions:

  • you may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit this website or any of its Materials without our express prior written permission;
  • you may not access or use the SUFC website for any competitive or commercial purpose; and you may not permit any copying of our Materials. Any unauthorized copying, alteration, distribution, transmission, performance, display, or other use of these Materials is prohibited. SUFC may revoke this limited license at any time for any or no reason. All rights not expressly granted are reserved by SUFC.
Site Credits

This website contains trademarks of SUFC. No license, interest or right to or in any such trademarks of SUFC is granted to or conferred upon you. Any reproduction or use of any of the content on this site, without the express written consent of SUFC or unless expressly authorised by law, is prohibited.

If you use any of SUFC’s trade marks to refer to our activities, products or services, you must include a statement attributing those trade marks to us. You must not use any of our trademarks:

  1. in or as the whole or part of your own trademarks;
  2. in connection with activities, products or services which are not ours;
  3. in a manner which may be confusing, misleading or deceptive; or
  4. in a manner that disparages us or our information, products or services. This website may also contain references to other trademarks, trade names, brand names and/or trade dress from entities other than SUFC. These trademarks, trade names or brand names are the property of the respective owners and references to them do not suggest sponsorship or association with SUFC.
Linking

Periodically, links may be established from this website to one or more external websites or resources operated by unrelated third parties (the “Third Party Sites”). These links are provided for your convenience only. In addition, certain Third Party Sites also may provide links to the SUFC website. These links should not necessarily be deemed to imply that SUFC endorses the Third Party Sites or any content therein.

SUFC does not control and is not responsible or liable for any Third Party Sites or any content, advertising, products, or other materials on or available from such Third Party Sites. Access to any Third Party Site is at your own risk and SUFC will have no liability arising out of or related to such websites and/or their content or for any damages or loss caused or alleged to be caused by or in connection with any purchase, use of or reliance on any such content, goods, or services available on or through any such Third Party Site.

Special Notice

SUFC has a no-tolerance policy regarding the use of our trademarks or names in metatags and/or hidden text. Specifically, the use of our trademarks or names in metatag keywords is trademark infringement, and the use of trademarks or names in page text, metatags, and/or hidden text for purposes of gaining higher rankings from search engines is unfair competition.

Linking to the SUFC webpage is prohibited without express written permission from SUFC. Framing, inline linking or other association of the SUFC web site or its materials with links, advertisements and/or other information not originating from the sydneyunirugby.com.au website is prohibited absent express written permission from SUFC.

Limitation of Liability

In no event will SUFC be liable to any party for any direct, indirect, incidental, special, consequential or punitive damages for use of this site or any other hyperlinked websites including, without limitation, lost profits or revenues, costs of replacement, business interruptions, loss of data or damages resulting from the use of or reliance on the information present.

Site Updates and Revisions

SUFC may terminate, change, suspend or discontinue any aspect of this website, including the availability of any features of the website, at any time and without notice. SUFC also reserves the right, at its sole discretion, to change, modify, add or remove any portion of these terms in whole or in part, at any time and without notice. SUFC may terminate the authorization, rights and license given above at any time and without notice. Your continued use of this website after any changes to these terms are posted will be considered acceptance of those changes.

Submissions

We welcome your comments regarding this website. However any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to SUFC shall be and remain the exclusive property of SUFC. Your submission of any such Comments shall constitute an assignment to SUFC of all rights, titles and interests in all copyrights and other intellectual property rights in the Comments. SUFC will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork. If you have any further questions regarding our site terms and conditions, please contact SUFC direct. Thank you.

Delivery of Merchandise

Sydney University Football Club (SUFC) ships goods Australia wide and internationally.

Australia and New Zealand only
Deliveries to Australia are made by Australia Post and can arrive within 2-14 business days from your date of order, not including weekend or public holidays. New Zealand deliveries are made through Australia Post and can arrive within 7-21 business days, none of these including weekend or public holidays.

International
Australia Post standard airmail can deliver package internationally within 7-21 day at a flat rate of AUD $35 for postage and handling. Any order out of Australia may incur a customs or import duty fee. This will be charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

Costs
Within Australia AUD $10.00
To New Zealand AUD $15.00
International AUD $35.00

Currency & Taxes
Note that all product prices indicated and payments made on this Site are in Australian Dollar currency. All prices include GST, and other taxes and duty where relevant.

Returns
If you would like to return or exchange your purchase for any reason, please follow the returns procedure below.

Returns or exchanges are accepted on items that are in original condition and must not have been worn, altered or washed. All tags must remain in place. Returns or exchanges are accepted on goods within 21 days from the date of purchase.

Return goods to:
Sydney University Football Club
Arena Sports Centre
A30 Western Avenue
The University of Sydney
NSW 2006
AUSTRALIA

Once the items have been received they will undergo a quality review and once cleared, you will either receive your new items (for exchanges), or refund on the cost at purchase (excluding original shipping cost) directly to the credit card used for the purchase, depending on the option requested by you. You will receive email notification of this.

Important Information:
We do not refund initial shipping charges for goods returned (other than for faulty items). Items we exchange for you will be resent at your cost. Your own return postage costs are not refundable.

We recommend that all items are tried on by you on receipt to ensure that you are able, if required, to exchange or return them to us within the required 21 day period from purchase.

Event Cancellations & Refunds

Event cancellations and a refunds are only accepted up to 7 days before the event. If a cancellation is made up to 7 days before an event the purchaser will receive a 100% refund. If a cancellation is made within the 7 days before an event no refund will be made.

Ordering Information
For all online customer service, product and event enquiries, either email us on [email protected] or call us on 02935 17245 between 9.00 am to 5pm Monday to Friday (AEST).

Customer Service Policy
SUFC is committed to providing exceptional customer service, quality products and events. We endeavour to make sure that all products and events listed on our website are current, in stock and that pricing is true and correct. In the event that an ordered item or event ticket is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Security Policy
When purchasing from SUFC your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact SUFC on [email protected]

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